Privacy Policy
Last updated: 8/21/2025
1. Introduction
RoofCrew ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our roofing services.
2. Information We Collect
We collect information you provide directly to us, such as when you:
- Fill out a contact form or request a quote
- Call or email us
- Schedule a service appointment
- Create an account on our website
- Participate in surveys or promotions
This information may include:
- Name and contact information (email, phone number, address)
- Property details and roofing requirements
- Payment information (processed securely through third-party providers)
- Communications with us
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our roofing services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and provide customer service
- Send you marketing communications (with your consent)
- Monitor and analyze trends, usage, and activities
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information. We may share your information in the following situations:
- With contractors and service providers who assist in our operations
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- With your consent or at your direction
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to our use of your information
- Opt-out of marketing communications
7. Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these other sites. We encourage you to read their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: info@roofcrew.com
- Phone: 07917 798412
- Address: Warwickshire, UK